The Indiana Heart Hospital

Community Health Network

Heart Hospital.com




Guest Relations

Concierge

Concierge at The Indiana Heart HospitalOur specially trained concierge is available to help you become familiar with the area surrounding The Indiana Heart Hospital. Our concierge can refer you and your family to local hotels, restaurants and other business that are our partners in serving you. These local merchants provide discount rates to our patients and their families. Visit the concierge desk if you need something but do not know where to get it! The concierge desk also provides special services to our employees, including oil and lube service, flower delivery, grocery delivery, film developing, dry cleaning services and postal services.

Some of the services provided by The Indiana Heart Hospital concierge:

  • Pick-up and delivery of drycleaning
  • Oil changes, brakes, batteries, tires, tune-ups
  • Gift shopping and wrapping
  • Purchasing tickets to concert and sporting events
  • Setting up catered lunches, assistance with special event planning
  • Internet searches
  • Sending flowers
  • Maps and directions
  • Reservations to nearby hotels for waiting family members
  • Coordination with preferred provider vendors (who offer discounts) - ask for our updated list!
  • Miscellaneous errands

The Heartland Café at The Indiana Heart HospitalRoom Service

Room service is available for all patients through The Heartland Café (see below). You select your own meals, any time you desire. Choose from our menu and call us at 1-8008. Your meal will be made to order and will be delivered to your room in 30 minutes or less.

Guest trays are also available for a nominal fee. Purchase meal vouchers from the business office/registration office located in the main lobby on the first floor for $6.00. Guest trays can be ordered through room service as well by calling 1-8008.

The Heartland Café

Hours
Monday-Friday 6:30 a.m. - 10:15 a.m. and 10:45 a.m. - 7 p.m.
Saturday/Sunday 11 a.m. - 6 p.m.

Other Amenities

  • Patient escorts
  • Greeters in waiting rooms
  • Patient representative round with patients daily
  • Interactive TV in patients' rooms
  • Programs designed for patients, families and staff



The Indiana Heart Hospital 8075 North Shadeland Avenue Indianapolis, IN 46250 317-621-8000